![]() Don’t have or threw away your Fitbit’s original box or packaging? One is the usual UPC code, and the other, the longer one, is your Fitbit’s serial number. You see two barcodes on your Fitbit’s original packaging box. You should find that label on the side or bottom of your Fitbit box. Look at your Fitbit’s original packaging or boxįitbit’s recommended method for locating your device’s serial number is to look for the manufacturing label on your device’s original packaging. Find, set, or change your Fitbit username and ID.Contact Fitbit customer support about problems and warranty info.Got a new or replacement Fitbit? How to set-up it up, so you don’t lose data.How do I get my Fitbit repaired or replaced under warranty?.2 Don’t have or threw away your Fitbit’s original box or packaging?.1 Look at your Fitbit’s original packaging or box.
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